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Pre-Delivery Inspections

Optimize the Inspection Process

Simply enhance the overall experience of sales representatives and clients when it comes to adjusting details pertaining to deliveries to save time and to increase everyone’s satisfaction.

At a glance

See What Onyx’s Pre-Delivery Inspections Can Do for You

Onyx renders straightforward the process of conducting, sharing and tracking walkthrough and deliveries. Once the delivery team walks into the unit with its future owner to inspect it, Onyx comes into play.

  • Check elements that comply and those that don’t
  • Input elements that are considered to be unsatisfactory
  • Drop pins and comments directly on the floor plan
  • Send deficiencies squarely to subcontractors
  • Follow up on what is yet to be fixed and what’s been done

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Self-Serve Finish Selection

Self-Serve Finish Selection

Onyx integrates with the majority of third-party construction management tools, such as Procore. It offers seamless communication and engagement between customers and the construction team for customization options such as the selection of finishes and others.

customer portal

Customer Portal

Empower customers to resolve requests on their own — no agent required — by integrating Salesforce data into your portal and business processes. They want to check an account, pay a bill, or book an appointment? It can all be done in a flash.

Subcontractor Portal

Subcontractor Portal

Track and resolve issues through Onyx’s ticket-assignment system and its real-time reports. Subcontractors can see work requests and SLAs in their portal, and your business can track repairs and warranty periods to maximize project margins.

“We’ve been using Onyx’s platform for over 10 years now and it has been a key driver of our sustained growth. They have really listened to us when customizing the platform while suggesting better ways of doing our business! Thanks guys!”

Tina Dostie
VP Sales and Marketing

“I feel like I have personally contributed to the development of Onyx’s platform over the years as they really value out input as customers, which makes the platform very connected to our daily reality.”

Louis Conrad Migneault
President and General Manager

“As a Real-Estate focused sales and marketing agency, we really saw a great tool in Onyx’s platform as it allows us to be flexible enough to accommodate multiple projects and customers!”

Elian Sanchez
Vice-President of Sales

Ready to Optimize Your Sales Cycle?