Optimize the Inspection Process
Simply enhance the overall experience of sales representatives and clients when it comes to adjusting details pertaining to deliveries to save time and to increase everyone’s satisfaction.
At a glance
See What Onyx’s Pre-Delivery Inspections Can Do for You
Onyx renders straightforward the process of conducting, sharing and tracking walkthrough and deliveries. Once the delivery team walks into the unit with its future owner to inspect it, Onyx comes into play.
- Check elements that comply and those that don’t
- Input elements that are considered to be unsatisfactory
- Drop pins and comments directly on the floor plan
- Send deficiencies squarely to subcontractors
- Follow up on what is yet to be fixed and what’s been done
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Self-Serve Finish Selection
Onyx integrates with the majority of third-party construction management tools, such as Procore. It offers seamless communication and engagement between customers and the construction team for customization options such as the selection of finishes and others.
Empower customers to resolve requests on their own — no agent required — by integrating Salesforce data into your portal and business processes. They want to check an account, pay a bill, or book an appointment? It can all be done in a flash.
Track and resolve issues through Onyx’s ticket-assignment system and its real-time reports. Subcontractors can see work requests and SLAs in their portal, and your business can track repairs and warranty periods to maximize project margins.