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Last updated: February 12th, 2026
The personal information you entrust to us is essential for our business relationship with you. We know it is precious, and we are determined to do everything we can to protect it.
That's why we've adopted this policy, in which we describe our practices to protect your information and your privacy. This policy applies to the use and disclosure of any information collected by Onyx Technologies. This policy applies for as long as we hold your information, including after the end of our business relationship.
Our Chief Privacy Officer is responsible for these practices. If you have any questions about this policy, you can write to us at the following address: confidentiality@onyxtech.ca
The personal information we collect is collected directly through our website when you:
The information we may collect includes:
We use the information thus collected for the following purposes:
We may collect your information:
When required by law, we obtain your consent before collecting or using your information.
We do not sell your personal information to third parties. We may share your information with:
All third-party service providers are required to maintain the confidentiality and security of your information.
We are committed to offering you the right to oppose and withdraw your personal information.
Right of opposition is understood as the possibility offered to you to refuse that your personal information be used for certain purposes mentioned during collection.
Right of withdrawal is understood as the possibility offered to you to request that your personal information no longer appear, for example, in a mailing list.
To exercise these rights, you can contact us at:
Email: confidentiality@onyxtech.ca
Your information belongs to you. Subject to legal, business, or contractual requirements, you have the right to withdraw your consent to collecting, using, or disclosing personal information. We will process your request as soon as possible.
You can refuse that we use your information to send you our promotional offers, newsletters, or marketing communications. You can withdraw your consent to receive these at any time by:
There may be a delay before you stop receiving our promotional offers, including those from a promotional campaign already in progress.
We may occasionally contact you to ask if you would like to update your preferences to ensure that our records are up to date and reflect your current choices.
You can request to:
How to exercise this right:
Send an email request to confidentiality@onyxtech.ca
We will process your request within 30 days or longer if required by law. You will be notified if the delay is longer than 30 days.
The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.
We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the security of your data, including:
However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information. We encourage you to take appropriate measures to protect your information when using our website.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
We are committed to complying with the legislative provisions set out in:
This Cookie Policy explains how Onyx uses cookies and similar technologies when you visit our website and use our online services. This policy should be read together with our Privacy Policy (top of the page) for a complete understanding of how we handle your personal information.
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites recognize your device and remember information about your visit, such as your preferences and actions.
We also use similar technologies including:
When you visit our website, we may collect:
We use cookies and similar technologies for the following purposes:
These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility.
We use these cookies to understand how visitors interact with our website, helping us improve user experience and content. We analyze:
We use these cookies to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. These cookies may be set by us or our advertising partners, including:
We use cookies in connection with our customer relationship management and email marketing tools:
Our website includes content and functionality from third-party providers:
These third parties may use their own cookies and tracking technologies. We recommend reviewing their privacy policies for more information about their practices.
We maintain a presence on the following social media platforms:
When you interact with us through social media or click on social media links from our website, those platforms may collect information about you according to their own privacy policies and cookie practices.
If you are located in the European Economic Area, you have the right to:
If you are a Quebec resident, you have enhanced privacy rights including:
You can control and manage cookies in 2 ways:
Browser Settings
Most web browsers allow you to:
Please note that blocking or deleting cookies may impact your ability to use certain features of our website.
Cookie Preference Center Link to change your settings.
We retain cookie data only for as long as necessary to fulfill the purposes outlined in this policy, typically:
Some of our service providers may store or process your information on servers located outside of Canada or the European Economic Area, including in the United States. We ensure appropriate safeguards are in place to protect your data in accordance with GDPR and Quebec Law 25 requirements.
We reserve the right to modify this privacy policy and cookies policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this privacy policy, our privacy practices or this cookie policy or wish to exercise your privacy rights, please contact us:
Onyx Technologies
CP 5652 Sainte-Julie, Québec, J3E 1X6 - Canada
For GDPR-related inquiries, you may also contact our Data Protection Officer at confidentiality@onyxtech.ca
You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal information appropriately.
