🌎
Onyx's built-in AI assistant handles requests from buyers, tenants, and owners 24/7, answering questions, routing issues, and following up automatically without any manual effort.
Every conversation is logged and tied to the right unit and client profile, resolving the majority of interactions instantly and dramatically reducing your team's workload.
Onyx builds a dedicated web interface where clients can browse and select finishes in real-time. Selections are automatically communicated to construction teams, ensuring alignment and reducing delays.
Personalized notifications keep clients informed of updates, while the system tracks every choice—helping developers deliver a smoother, faster, and more satisfying customization experience.
Personalized notifications keep clients informed of updates, while the system tracks every choice—helping developers deliver a smoother, faster, and more satisfying customization experience.
✅ See the selection of finishes
✅ See the impact of their choice on price and tax rebates
✅ Choose which ones are going to be put in the unit
✅ Auto generate a bill to be paid
✅ Update the chosen option
✅ Put into place automated follow-up payments
Render the process of finish selection pressureless for buyers and effortless for sales representatives. Streamline the whole process so that your team’s energy can be put elsewhere.
✅ Walk clients through the process using a clear-cut interface
✅ Send a link to the client so they can access it anywhere
✅ Track all progress until the unit is delivered
✅ Embed it directly to your website
✅ Communicate choices with the construction teams and partners
✅ Use Onyx as your development’s single source of truth
Onyx provides a mobile inspection tool with pre-configured checklists and smart logic: walkthroughs automatically guide inspectors through hallways, kitchens, rooms, and more.
Every issue is documented in real time, with automated reporting and assignment to the right teams. This ensures accuracy, speed, and transparency, while making inspections easier for both clients and project managers.
Clients can access contracts, warranties, manuals, and submit maintenance requests—all from a single portal. Developers can push communications directly to clients, manage requests efficiently, and soon leverage AI to provide first-line support automatically.
This creates a transparent, engaging, and proactive after-sales experience that strengthens client satisfaction and loyalty.
Onyx comes with a portal that can be integrated into your website and that offers a multitude of possibilities during and after the sale.
✅ Shop from a developer’s whole inventory from their website
✅ Attest to presale ROI
✅ Search the inventory by neighbourhood, unit size, specs, etc.
✅ Let customers choose finishes
✅ Compare units from the same or different projects
✅ Conduct, share and track walkthrough and deliveries
✅ Share findings with significant other
✅ Follow up on quotes for deficiencies or repairs
✅ Buy/Rent online by leaving a deposit for the desired unit
✅ Generate documents related to the purchase or leasing
✅ Kickstart the sales/renting process in the back end
✅ Communicate with the dev team during and after the sale
Onyx brings subcontractor coordination into the same platform used for leads, projects, sales, and contracts. Assign tasks, track progress, and communicate directly with teams—all without switching platforms.
Everything is tied to the right building, project, and timeline, ensuring nothing falls through the cracks. This unified workflow reduces errors, improves completion rates, and keeps everyone aligned.
The customer portal and finish-selection interface are fully customized to match your branding and welcome journey, creating a seamless client experience.
Assign, track, and prioritize subcontractor tasks with AI-assisted workflows, ensuring deadlines are met and nothing falls through the cracks.
Clients and teams receive instant updates on finish selections, inspection results, and maintenance requests—keeping everyone aligned and informed.
Inspectors and clients use a mobile-friendly checklist that guides walkthroughs automatically through hallways, kitchens, and rooms.
Send messages, updates, and reminders directly through the portal, keeping all communications in one place and improving transparency.
Track completion rates, maintenance trends, and client interactions to continuously optimize after-sales operations.
